Technical Support
At VoltDB, we want to do everything possible to help you be successful building, testing, and deploying your application. If you're deploying VoltDB systems into production, check out the expert-level support available through our Enterprise Standard and Enterprise Premium plans. Our support engineers are ready, responsive, and skilled in all aspects of VoltDB database design and operation to help give you the extra boost you’re looking for.
Support Services Levels |
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 |
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Initial Response |
4 business hours |
1 business hour |
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Technical Response |
1 business day |
2 business hours |
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Coverage |
Business hours |
24x7 (phone) |
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Communications |
email, Web, phone |
email, Web, phone |
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Customer Contacts |
Unlimited |
Unlimited |
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Sev. 1 Problem Escalation |
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Sev. 1 Problem Hot Fix |
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Software Maintenance |
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Update Notifications |
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Technical Alerts |
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Editions & Terms |
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Supported Editions |
VoltDB Enterprise Edition, VoltDB-S, VoltDB Community Edition |
VoltDB Enterprise Edition, VoltDB Community Edition |
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Term |
3 Years |
3 Years |
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Need help building an application for VoltDB?Find out about VoltBuilder
Want to meet other VoltDB application developers and find information that will help you build your application?
Visit our Community
Or post questions in our developer Forum
Still have questions?
Call +1.978.528.4660 or drop us a line at info@voltdb.com
